Consumer Credit Disputes

If you’re in the middle of a dispute with a financial lender, you don’t need to face it alone.

At Taylor Bracewell, our knowledgeable consumer credit solicitors will be more than happy to help you resolve any existing consumer credit dispute. They have the expertise to assist in these complex situations.

What are consumer credit disputes?

Consumer credit disputes are formal disagreements between a consumer and a lender, usually regarding debt repayments, credit agreements, or inaccurate information on credit reports. People often make dispute claims to ensure their rights as consumers are upheld and that any errors are rectified.

What credit agreements are covered by the Consumer Credit Act 1974?

The Consumer Credit Act 1974 provides you with some protection when it comes to consumer credit agreements, and the types of credit agreements covered include:

• Bank loans
• Credit and store cards
• Hire purchase agreements
• Conditional sale agreements
• Secured or unsecured loans

Individuals and partnerships of up to three people are covered by the Consumer Credit Act. However, limited companies are not protected.

How can I make a consumer credit claim?

You can use the Consumer Credit Act legislation to make claims if the Act is not followed.  This includes situations where you have defaulted or fallen into arrears with payments.

If you have loans or credit agreements, all details should be provided in writing, including the amount you need to pay back. If you are in a situation where these conditions are not detailed correctly in any credit agreement, then it may be possible for our solicitors to take action to challenge their legality.

If you have defaulted on consumer credit agreements or fallen into arrears with your repayments, your lenders must follow the correct procedures. Your home (if you own it) could be at risk if your creditors pursue legal action against you to claim back arrears owed. In some cases, though, it is possible to make claims for compensation under the Consumer Credit Act if your lenders have not followed the correct procedures or if you were not made fully aware of all the terms of credit agreements at the time of signing.

How we can support you

Our specialist consumer credit solicitors in Doncaster and Sheffield can advise you with any consumer credit disputes and reach an agreement with your creditors at any stage of the proceedings.

Do not hesitate to get in touch to discuss your situation and find out how we can assist with your consumer credit problem. Contact us on 01302 341 414 for our Doncaster solicitors, or 0114 272 1884 for our Sheffield solicitors.

Our disputes solicitors can also support you with any of the following: