The most common landlord and tenant disputes and how to resolve them

Whether you are a landlord or tenant, disagreements can arise between the parties. 

The most common disputes are:

• Issues with the property – this can include dampness and mould which can lead to systemic issues and health problems if it is not dealt with efficiently. Drain issues may also occur; these can cause a dispute over whose responsibility it is to fix them. Damage to the house is a common dispute but it is difficult to prove who caused the damage and therefore who should fix it. 
• Pets – if pets are not allowed in the rented property it should be clearly stated in the contract. If it does not allow pets, any pets in the property are a breach of the lease. This should be negotiated between the landlord and tenant if at all possible and if not, the landlord may look to bring the tenancy to an end and evict the tenant. 
• Bills – a bills inclusive agreement can prevent issues from arising. 
• Rental payment issues – Shorthold tenancy agreements usually include the consequences for late or no payment. 

Steps to resolve them:

1. Communicate – the landlord and tenant should communicate the issues with each other and try to resolve them amicably.  What has been agreed should be set out in writing.
2. Writing – if resolving the issues amicably is not effective, then each issue should be documented in writing along with all replies. This should be specific and accurate, including dates where possible.  This can then be used as evidence at Court.
3. Mediation – an impartial third party assists the parties with resolving the dispute.
4. Court – this is the last resort for most landlords and tenants and it is the most expensive.

Our Dispute Resolution Team are experts within their field and deal with landlord and tenant disputes on a regular basis. If you feel that you would benefit from their advice, they can be contacted by calling 01302 341414 or 0114 272 1884, alternatively, you can fill out our online enquiry form. 

We have more articles on our website relating to landlord and tenant disputes and dispute resolution, here are four that you may find informative:

• What is the “How to rent: the checklist for renting in England” guide? 
• Can my landlord just kick me out of my property? 
• What are my obligations as a landlord?
• What can I do about a problematic tenant?